Upgrade StorageSafari Connector 5.0.19 not working
Report ID: 359410763
I upgraded to the most recent Safari Connector and the connector now does not work. I have followed all the troubleshooting steps on the website.
Indications: the Save to Zotero extension button only shows "Save to Zotero (Web Page with Snapshot)" no matter what website I am connected to. Additionally if I right click on any webpage and select "Zotero Preferences" the Zotero Status displays:
"Zotero is currently unavailable. If Zotero is open, see the troubleshooting page."
Steps to reproduce:
1. download latest Zotero Connector for Safari
2. double click to install connector
3. go to webpage
4. attempt to either add a reference to Zotero using the extension button.
5. connector is not connected to Zotero
I upgraded to the most recent Safari Connector and the connector now does not work. I have followed all the troubleshooting steps on the website.
Indications: the Save to Zotero extension button only shows "Save to Zotero (Web Page with Snapshot)" no matter what website I am connected to. Additionally if I right click on any webpage and select "Zotero Preferences" the Zotero Status displays:
"Zotero is currently unavailable. If Zotero is open, see the troubleshooting page."
Steps to reproduce:
1. download latest Zotero Connector for Safari
2. double click to install connector
3. go to webpage
4. attempt to either add a reference to Zotero using the extension button.
5. connector is not connected to Zotero
This discussion has been closed.
In Zotero preference, Zotero is now "available".
I have no issue saving PDFs to Zotero.
However, Now when I am at a catalog website (library of congress, worldcat, proquest) in Safari and try to save metadata to my Zotero account, after pressing the save to zotero button, I get the "saving to [folder]..." indication, but it hangs and does not save. I see the same indication whether or not the mac desktop standalone Zotero is running.
New Report ID is 892241579
Thanks!
Bill
http://www.worldcat.org/title/law-of-the-sea-unclos-as-a-living-treaty/oclc/960766895&referer=brief_results