Not saving some Amazon books

OlgaN · August 25, 2017

Hi!
I cannot save some books from Amazon (just successfully saved 12, but could not save 3).
The following pages were not saved:
https://www.amazon.com/Uncertain-Times-Anthropological-Approaches-Neoliberal/dp/1607326655/ref=sr_1_1?ie=UTF8&qid=1503678855&sr=8-1&keywords=uncertain+times+anthropological
https://www.amazon.com/Their-Place-Imagined-Geographies-Geography/dp/0745336795/ref=sr_1_1?ie=UTF8&qid=1503678942&sr=8-1&keywords=in+their+place+imagined+geographies
https://www.amazon.com/How-Leaders-Mobilize-Workers-Syndicalism/dp/1107165172/ref=sr_1_1?ie=UTF8&qid=1503678915&sr=8-1&keywords=how+leaders+mobilize+workers

Both Zotero and Firefox Connector are up to date.

The debug report ID is D281737487 (just submitted).

Thank you!

Gurdas_Sandhu · August 25, 2017

Issue confirmed on Zotero 5.0.17. I get a saving to My Library popup but it just stays at that for many minutes until I refresh or close the web page.

BTW, do browser connectors have a version number independent of Zotero, and if yes, where do I find that information?

adamsmith · August 25, 2017

BTW, do browser connectors have a version number independent of Zotero, and if yes, where do I find that information?

Yes -- it's listed in the connector in the Chrome extension lists (chrome://extensions/ ) or in the Firefox addons (about:addons)

edit -- it's currently also 5.0.17; pretty sure that's coincidence.

zuphilip · August 25, 2017

I can confirm the problem on Zotero 5.0 however it works on Zotero 4.0 (I only tried the first url). Here is a debug ID from the Firefox connector 5.0.17: D1904210576

I analyzed it as follows: In the Amazon translator, the LoC ISBN translator is called, resulting in a xml with 0 results in this example, which will then be passed to the MARCXML translator, which then calls the MARC translator. The innermost translator is finishing without any items, but somehow the other translators are not aware of this. Not sure how to solve...

adamsmith · August 26, 2017

I'm guessing related to https://github.com/zotero/translators/pull/1354 ?

zuphilip · August 27, 2017

I am not sure, @dstillman would know more.

lfriedla · August 27, 2017

I am having a different but related problem. All of my Amazon saves end up as "webpage" saves rather than book saves. So I end up with unpopulated undifferentiated web pages (not at all useful) rather than bibliographic entries. Are others having this problem? It's a major issue for me since Amazon is a major source of book citations for me.

adamsmith · August 27, 2017

I'd generally recommend library catalogs over amazon as a source for importing books, but obviously this shouldn't be happening -- we'd need a couple of sample URLs where this isn't working. Also, do other pages (e.g. Worldcat) work for you?

lfriedla · August 27, 2017

Generally, I would too, but my library (UW Madison) no longer saves to Zotero either, other than as "Webpage with Snapshot."
Not sure if you can access this because it's UW:https://search.library.wisc.edu/catalog/999702317702121
This is consistent behavior. It did work under previous versions.

Here's the relevant Amazon page:
https://www.amazon.com/s/ref=nb_sb_noss?url=search-alias=aps&field-keywords=schudson+watergate
But when I went back to it, it *did* work. Odd.
Worldcat did work just now when I checked.
Thank you.

adamsmith · August 27, 2017

OK. If it doesn't work again in the future, first just try restarting Chrome. If that doesn't help, provide a debug ID from the Chrome Connector for loading or reloading the page in question:
https://www.zotero.org/support/debug_output

OlgaN · August 30, 2017

Hi!
Just want to indicate that the issue from my original message still persists. I have checked it again today.
Thank you.