Zotero Chrome Connector Stopped Working
Hi,
I hope someone has had a similar issue and can help.
I downloaded Chrome Connector about a year ago and it worked just fine. Then one week ago it just stopped working.
I still see the button for storing a publication but when I hit it, nothing happens or I get an error and the publication is not stored on my desktop Chrome.
I've tried installing and uninstalling both.
Does someone know how I can get the Chrome connector to start working again?
Thanks :)
I hope someone has had a similar issue and can help.
I downloaded Chrome Connector about a year ago and it worked just fine. Then one week ago it just stopped working.
I still see the button for storing a publication but when I hit it, nothing happens or I get an error and the publication is not stored on my desktop Chrome.
I've tried installing and uninstalling both.
Does someone know how I can get the Chrome connector to start working again?
Thanks :)
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Upgrade Storage
the Chrome version is Version 60.0.3112.101 (Official Build) (64-bit)
the Windows Version is Windows 7 Version 6.1
I got a Error Request ID : 1244092198
Yes, unfortunately, I have the problem on all pages
For example I acn't save this publication https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4737934/
This is all I get:
'An error occurred while saving this item. Try again, and if the issue persists see Getting Help for more information."
And if I go on settings there is a notice that that ‘Zotero is unavailable’
This is the Debug ID: D1282680902
See https://www.zotero.org/support/kb/connector_zotero_unavailable for more details.
Thanks a lot :)