Error connecting to server. Check your Internet connection.
Sync error with Firefox plugin. I have the white asterisk in the red circle. Have been getting it recently--but I have not been keeping a record of how often and when.
I already reset my computer and had Internet access before the reset and have access now.
Report ID: 1587660173 (3rd report ID for the same problem, sorry for the duplicates)
I realize I am approaching the limit on my 6 GB subscription. I think I have 0.2 GB left. I just put something that is 0.15 GBs in Zotero. maybe this is the problem?
I can upgrade to the unlimited GB plan. I looked into this. FYI, the prorated calculation described in the zotero FAQ didn't seem to factor in on the storage renewal screen with the purchase button.
I already reset my computer and had Internet access before the reset and have access now.
Report ID: 1587660173 (3rd report ID for the same problem, sorry for the duplicates)
I realize I am approaching the limit on my 6 GB subscription. I think I have 0.2 GB left. I just put something that is 0.15 GBs in Zotero. maybe this is the problem?
I can upgrade to the unlimited GB plan. I looked into this. FYI, the prorated calculation described in the zotero FAQ didn't seem to factor in on the storage renewal screen with the purchase button.
If you're still seeing this, open the Windows command prompt (Start -> Run -> cmd) and run the following command:
nslookup sync.zotero.org
Then copy and paste the output here.
Indeed, the sync had no problem on a different network. After a router reset, the sync worked.