I have a serious sync problem. I have bought unlimited space to merge all my library. My computer has 16 GB Ram ans i5. My the Debug ID is D41518077 an report ID is 1296155339. The problem occurs for year. I have written lots of time to here. It does not solve, I will cancel my unlimited account and start to use EndNote. Because Zotere has a serious sync problem and I do not have time to get over this problem. It is waste of time.
(3)(+0000000): -355 is less than 0 for request 0/D8JJ9AP8(3)(+0000000): -355 is less than 0 for request 0/D9R7VHMJ(3)(+0000000): -355 is less than 0 for request 0/DBSPNI5E
S3 returned 0 (2320764_578WA8DB) -- retrying download
It is starting to sync. Some files are synced. A few time later, it is failing immediately.
Unexpected status code 403 [...] in Zotero.Sync.Storage.ZFS.downloadFile()
(1)(+0000000): <?xml version="1.0" encoding="UTF-8"?><Error><Code>AccessDenied</Code><Message>Request has expired</Message><X-Amz-Expires>60</X-Amz-Expires><Expires>2016-05-28T07:26:53Z</Expires><ServerTime>2016-05-28T07:28:49Z</ServerTime>
See also File Sync Errors — how much progress is being made each time?
I have shut down my antivirus program (Avira) and windows defender. Now I am trying. I will write the result. We have 140 GB files with my friend so we chose Zotero for it. I would like to solve the sync problem. It is very important for our project. I will write further details. Thank you for your interest.
The Debug ID is D347005099.
Report ID: 955082745
Note that you have the option of using "download-as-needed" mode in the Sync preferences so that you're only downloading files when you try to open them instead of downloading all 140GB of files at once. It seems like the errors you're getting currently are all from downloading. In that mode files will still upload as soon as you add them.
I will send you a few Debug IDs to capture the error.
"download-as-needed" is an efficient solution such a huge library. I have tried it. But there is alsa an important error, too. I have 8 library in my account. When I would like drag and drop a file or a folder from one library to another library, I get the error The attached file could not be found. It may have been moved or deleted outside of Zotero." So I give up this method. I think that I I would like to move some files through the libraries, first I must download all files. I have written the error 2 days ago but no one answer it: https://forums.zotero.org/discussion/59433/the-attached-file-could-not-be-found-for-group-library-tarsnfer/
Please help me.
The new IDs are bellow:
Debug ID: D212114621
Report ID: 751021160
I hope they will help you to find the error.
Is there any progress foe solving the error by using my new Debug and Report ID.
I can't tell you why that's happening, but it's likely something about your computer or network connection. One thing you can try is opening about:config from the Advanced pane of the Zotero preferences, searching for extensions.zotero.sync.storage.maxDownloads, and setting that value to 2 instead of the default 4. Then sync again and see if that makes a difference.