not working: getting "Invalid response from server"
Hello,
I am using Sync Preview ver1.5-sync2.2. Since last night, I am not able to sync. The sync icon (the green circular arrow) reports that it got Invalid response from server.
The debug output when I attempt a sync is:
------------------------------------------------------------------------
zotero(3): Storage sync is not active
zotero(3): Session ID not available -- logging in
zotero(3): HTTP POST version=2&username=hs&password=******** to https://sync.zotero.org/login
zotero(3):
zotero(1): Invalid response from server
zotero(3): Loading all collections
zotero(5): SELECT C.*, (SELECT COUNT(*) FROM collections WHERE parentCollectionID=C.collectionID)!=0 AS hasChildCollections, (SELECT COUNT(*) FROM collectionItems WHERE collectionID=C.collectionID)!=0 AS hasChildItems FROM collections C
zotero(5): SELECT itemID FROM collectionItems WHERE collectionID=?
zotero(5): Binding parameter 1 of type int: 1
zotero(5): SELECT itemID FROM collectionItems WHERE collectionID=?
zotero(5): Binding parameter 1 of type int: 2
zotero(5): SELECT itemID FROM collectionItems WHERE collectionID=?
zotero(5): Binding parameter 1 of type int: 3
zotero(5): SELECT itemID FROM collectionItems WHERE collectionID=?
zotero(5): Binding parameter 1 of type int: 4
zotero(5): SELECT itemID FROM collectionItems WHERE collectionID=?
zotero(5): Binding parameter 1 of type int: 5
zotero(5): SELECT itemID FROM collectionItems WHERE collectionID=?
zotero(5): Binding parameter 1 of type int: 6
zotero(5): SELECT itemID FROM collectionItems WHERE collectionID=?
zotero(5): Binding parameter 1 of type int: 7
zotero(5): SELECT itemID FROM collectionItems WHERE collectionID=?
zotero(5): Binding parameter 1 of type int: 8
zotero(3): Unloading all creators
zotero(3): Loading all items
------------------------------------------------------------------------
Am I missing something? Or is something the matter with the server at Zotero?
Thanks.
I am using Sync Preview ver1.5-sync2.2. Since last night, I am not able to sync. The sync icon (the green circular arrow) reports that it got Invalid response from server.
The debug output when I attempt a sync is:
------------------------------------------------------------------------
zotero(3): Storage sync is not active
zotero(3): Session ID not available -- logging in
zotero(3): HTTP POST version=2&username=hs&password=******** to https://sync.zotero.org/login
zotero(3):
zotero(1): Invalid response from server
zotero(3): Loading all collections
zotero(5): SELECT C.*, (SELECT COUNT(*) FROM collections WHERE parentCollectionID=C.collectionID)!=0 AS hasChildCollections, (SELECT COUNT(*) FROM collectionItems WHERE collectionID=C.collectionID)!=0 AS hasChildItems FROM collections C
zotero(5): SELECT itemID FROM collectionItems WHERE collectionID=?
zotero(5): Binding parameter 1 of type int: 1
zotero(5): SELECT itemID FROM collectionItems WHERE collectionID=?
zotero(5): Binding parameter 1 of type int: 2
zotero(5): SELECT itemID FROM collectionItems WHERE collectionID=?
zotero(5): Binding parameter 1 of type int: 3
zotero(5): SELECT itemID FROM collectionItems WHERE collectionID=?
zotero(5): Binding parameter 1 of type int: 4
zotero(5): SELECT itemID FROM collectionItems WHERE collectionID=?
zotero(5): Binding parameter 1 of type int: 5
zotero(5): SELECT itemID FROM collectionItems WHERE collectionID=?
zotero(5): Binding parameter 1 of type int: 6
zotero(5): SELECT itemID FROM collectionItems WHERE collectionID=?
zotero(5): Binding parameter 1 of type int: 7
zotero(5): SELECT itemID FROM collectionItems WHERE collectionID=?
zotero(5): Binding parameter 1 of type int: 8
zotero(3): Unloading all creators
zotero(3): Loading all items
------------------------------------------------------------------------
Am I missing something? Or is something the matter with the server at Zotero?
Thanks.
This discussion has been closed.
Or is there something totally wrong with zotero? (hopefully not :) )
Thanks for the pointer. I will give this a shot later today.
Regards.
I started Firefox and it updated Zotero addon to version 1.5-sync3.1. However, the problem is still there. I get "invalid response" from server. Here are the messages from the standard out:
zotero(3): Storage sync is not enabled
zotero(3): Session ID not available -- logging in
zotero(3): HTTP POST version=2&username=hs&password=******** to https://sync.zotero.org/login
zotero(3):
zotero(1): Invalid response from server
zotero(3): Reloading all tags
zotero(5): SELECT tagID AS id, key FROM tags
zotero(5): SELECT * FROM tags WHERE 1
zotero(3): Reloading all collections
zotero(5): SELECT collectionID AS id, key FROM collections
zotero(5): SELECT C.*, (SELECT COUNT(*) FROM collections WHERE parentCollectionID=C.collectionID)!=0 AS hasChildCollections, (SELECT COUNT(*) FROM collectionItems WHERE collectionID=C.collectionID)!=0 AS hasChildItems FROM collections C WHERE 1
zotero(5): SELECT itemID FROM collectionItems WHERE collectionID=?
I was wondering, do I need to install the new version of Zotero from scratch to make the syncing work?
I am kind of surprised that no one else appears (to me at least) to have this problem.
What happens if you load https://sync.zotero.org/login directly in the browser? Do you get an XML page with an "API version not specified" error message?
Yes, I do. Here is the text it shows me:
"<response version="" timestamp="1225343272">
<error type="malformed" code="NO_API_VERSION">API version not specified</error>
</response>"
PS: How do you get the dotted box around the quote?
Okay, so anybody see where the problem is with this "Last error: invalid response from server" message?
Regards.
I don't have a webdav account at present. The very first time I tried sync preview a few months ago, it worked without my having a webdav account. So I never looked at this aspect since then. Until now i.e., when I am having those invalid response problems.
Grab a copy of LiveHTTPHeaders, open it, clear the output, attempt a sync, and then send the output to support@zot....org (clearing any authentication info).
Meanwhile, I have discovered I cannot even export my library. If I try to export it as Zotera RDF, I get the javascript error window: An error occurred while trying to export the selected file.
The standard output have this error near the last few lines:
------------------------------------------------------------------------------
zotero(4): Translate: processing tags
zotero(4): Translate: processing tags
zotero(2): Translate: Translation using Zotero RDF failed:
thrown exception => Zotero.Translate.RDF.addStatement: Could not convert to literal
url => /home/hs/tmp/My Library.rdf
downloadAssociatedFiles => false
automaticSnapshots => true
zotero(5): Translate: running handler 0 for done
------------------------------------------------------------------------------
Does this give any further clues about the problem, or does this appear to be an unrelated one?
Thanks.
Thanks.
Now Zotero sync is working fine.
And huge thanks to Dan for his patience and help in getting to the bottom of this problem. His help is much appreciated!
BTW, Zotero developers, you rock! Zotero is one of the best bibliography managers/citation tools I have ever used. I am so happy to see the users' feedback is used to continually improve it. Hats off to you guys.
Regards.
Just wanted to report that syncing is working properly (with NoScript 1.8.2.1) on Debian Testing.
Also, I can successfully export the zotero database to an RDF file now (I couldn't in the earlier Zotero Sync version).
Thanks, Zotero developers!
The report ID is 1810803656
I am having a problem syncing with 1.5 3.8 as well on a mac 10.4.11.
I get an error message when I hover above the sync symbol (I cannot find how to get the error message in another way of find a log). It says something like: "Exception ...component returned failure code..."
Following the conversation above I tried logging into https://sync.zotero.org/login out of interest and found I couldn't log into that either. I get the following error:
<response version="" timestamp="1235360603">
<error type="malformed" code="NO_API_VERSION">API version not specified</error>
</response>
Any help would be appreciated.
cheers,
nathan
I wish I was the guy who got my problem solved in 24 hours! I really enjoy Zotero, however--thanks for your work, even if my problem is low on your list.
API version not specified
Sounds like this is not an isolated problem.
Also can't access my webDAV server; I get the -15 error message, though that may be a different issue.
However the fact that we cannot load the sync.zotero.org page suggests that the problem might have something to do with firefox on the mac and the zotero server. It make no difference whether I have nosync installed or not.
Are any of the zotero developers able to help?