Error report 1597338189
Trying to sync a new computer. My account has a very large number of entries, about 3000. Sync carries on all day and seems to be fine up to about 60% then stops. Currently only 13 entries appear. Repeated this process three times.
Beyond that, there are no Zotero errors in that report. What's the actual error message you're getting from Zotero?
For file sync errors, start here: https://www.zotero.org/support/kb/file_sync_errors
Can you provide a Debug ID that shows a few minutes of syncing?
I only have one account that I have been using for over 4 years. The webpage version shows the right data so I don't understand what can be going wrong. I do remember having this problem last time I had a new computer but unfortunately not the solution.