Web of Science and Wiley Online Library translator troubles

jsolins
The Web of Science translator has not been working for me for a few days; it's giving me the "could not save item" error message as soon as I click the Zotero folder icon.

Wiley isn't working either. I get the message saying that it's saving the item, but then it doesn't.

I'm using Zotero for Firefox, on a Mac, and I've checked that my Zotero and Firefox are both up to date. I can save items from the NY Times just fine.

Error report # 912141991

Thanks for your help!
  • adamsmith
    For Wiley, could we get a URL, please, exactly as you see it? And when it says "Saving..." does it display the title you're trying to save or not?
  • jsolins
    Sure! It does not display the title, just "Saving...", and then it disappears.

    I'm accessing these sites through my university library; maybe that's the issue? The url for this Wiley article is ridiculously long:

    https://vpn.lib.ucdavis.edu/,DanaInfo=ucelinks.cdlib.org,Port=8888+sfx_local?url_ver=Z39.88-2004&url_ctx_fmt=info:ofi/fmt:kev:mtx:ctx&rft_val_fmt=info:ofi/fmt:kev:mtx:journal&rft.atitle=INFLUENCE%20OF%20RESTORATION%20AGE%20AND%20RIPARIAN%20VEGETATION%20ON%20REACH-SCALE%20NUTRIENT%20RETENTION%20IN%20RESTORED%20URBAN%20STREAMS&rft.aufirst=Sara%20K.&rft.aulast=McMillan&rft.date=2014&rft.eissn=1752-1688&rft.epage=638&rft.genre=article&rft.issn=1093-474X&rft.issue=3&rft.jtitle=JOURNAL%20OF%20THE%20AMERICAN%20WATER%20RESOURCES%20ASSOCIATION&rft.pages=626-638&rft.spage=626&rft.stitle=J%20AM%20WATER%20RESOUR%20AS&rft.volume=50&rfr_id=info:sid/www.isinet.com:WoK:UA&rft.au=Tuttle%2C%20Alea%20K.&rft.au=Jennings%2C%20Gregory%20D.&rft.au=Gardner%2C%20Angela&rft_id=info:doi/10.1111%2Fjawr.12205
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