error starting Zotero even after install
I am somewhat new user and this is the first time I've encountered this error. I use Zotero in Firefox and even after reinstaling both Firefox and Zotero I can't start it. I've checked and Zotero is not on the list of Add-ons in Firefox.
I managed to get the error reports from Firefox and I'm posting them below.
Is there any help?
Hrvoje
Error loading http.js zotero-service.js:241:0
missing ; before statement http.js:1000:1
SyntaxError: missing ; before statement http.js:1000:1
NS_ERROR_XPC_GS_RETURNED_FAILURE: Component returned failure code: 0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE) [nsIJSCID.getService] overlay.js:3:0
no element found feat_support_new.xul:1:20
Error loading http.js zotero-service.js:241:0
missing ; before statement http.js:1000:1
SyntaxError: missing ; before statement http.js:1000:1
NS_ERROR_XPC_GS_RETURNED_FAILURE: Component returned failure code: 0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE) [nsIJSCID.getService] include.js:1:0
Error loading http.js zotero-service.js:241:0
missing ; before statement http.js:1000:1
SyntaxError: missing ; before statement http.js:1000:1
NS_ERROR_XPC_GS_RETURNED_FAILURE: Component returned failure code: 0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE) [nsIJSCID.getService] include.js:1:0
Error loading http.js zotero-service.js:241:0
missing ; before statement http.js:1000:1
SyntaxError: missing ; before statement http.js:1000:1
NS_ERROR_XPC_GS_RETURNED_FAILURE: Component returned failure code: 0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE) [nsIJSCID.getService] include.js:1:0
TypeError: Zotero is undefined include.js:4:4
Error loading http.js zotero-service.js:241:0
missing ; before statement http.js:1000:1
SyntaxError: missing ; before statement http.js:1000:1
NS_ERROR_XPC_GS_RETURNED_FAILURE: Component returned failure code: 0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE) [nsIJSCID.getService] include.js:1:0
TypeError: Zotero is undefined include.js:2:4
SyntaxError: missing ; before statement installer.jsm:143:1
TypeError: Zotero is undefined overlay.js:189:3
Error loading http.js zotero-service.js:241:0
missing ; before statement http.js:1000:1
SyntaxError: missing ; before statement http.js:1000:1
[Exception... "Component returned failure code: 0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE) [nsIJSCID.getService]" nsresult: "0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE)" location: "JS frame :: chrome://zotero-item-history/content/xpcom/history.js :: ZoteroItemHistory.prototype.init :: line 39" data: no] zotero-item-history-service.js:81:0
ReferenceError: Zotero is not defined zotero-item-history-service.js:82:2
NS_ERROR_XPC_GS_RETURNED_FAILURE: Component returned failure code: 0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE) [nsIJSCID.getService] main.js:27:0
ReferenceError: setTimeout is not defined zutilo.jsm:465:20
not well-formed sync:1:1260
ReferenceError: dw_locktimer is not defined js.php:1:771748
TypeError: $tree.dw_tree is not a function js.php:1:360173
TypeError: History.getState is not a function _zoterowwwAll.bugly.1429126755.js:4478:20
TypeError: History.getState is not a function _zoterowwwAll.bugly.1429126755.js:4478:20
I managed to get the error reports from Firefox and I'm posting them below.
Is there any help?
Hrvoje
Error loading http.js zotero-service.js:241:0
missing ; before statement http.js:1000:1
SyntaxError: missing ; before statement http.js:1000:1
NS_ERROR_XPC_GS_RETURNED_FAILURE: Component returned failure code: 0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE) [nsIJSCID.getService] overlay.js:3:0
no element found feat_support_new.xul:1:20
Error loading http.js zotero-service.js:241:0
missing ; before statement http.js:1000:1
SyntaxError: missing ; before statement http.js:1000:1
NS_ERROR_XPC_GS_RETURNED_FAILURE: Component returned failure code: 0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE) [nsIJSCID.getService] include.js:1:0
Error loading http.js zotero-service.js:241:0
missing ; before statement http.js:1000:1
SyntaxError: missing ; before statement http.js:1000:1
NS_ERROR_XPC_GS_RETURNED_FAILURE: Component returned failure code: 0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE) [nsIJSCID.getService] include.js:1:0
Error loading http.js zotero-service.js:241:0
missing ; before statement http.js:1000:1
SyntaxError: missing ; before statement http.js:1000:1
NS_ERROR_XPC_GS_RETURNED_FAILURE: Component returned failure code: 0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE) [nsIJSCID.getService] include.js:1:0
TypeError: Zotero is undefined include.js:4:4
Error loading http.js zotero-service.js:241:0
missing ; before statement http.js:1000:1
SyntaxError: missing ; before statement http.js:1000:1
NS_ERROR_XPC_GS_RETURNED_FAILURE: Component returned failure code: 0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE) [nsIJSCID.getService] include.js:1:0
TypeError: Zotero is undefined include.js:2:4
SyntaxError: missing ; before statement installer.jsm:143:1
TypeError: Zotero is undefined overlay.js:189:3
Error loading http.js zotero-service.js:241:0
missing ; before statement http.js:1000:1
SyntaxError: missing ; before statement http.js:1000:1
[Exception... "Component returned failure code: 0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE) [nsIJSCID.getService]" nsresult: "0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE)" location: "JS frame :: chrome://zotero-item-history/content/xpcom/history.js :: ZoteroItemHistory.prototype.init :: line 39" data: no] zotero-item-history-service.js:81:0
ReferenceError: Zotero is not defined zotero-item-history-service.js:82:2
NS_ERROR_XPC_GS_RETURNED_FAILURE: Component returned failure code: 0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE) [nsIJSCID.getService] main.js:27:0
ReferenceError: setTimeout is not defined zutilo.jsm:465:20
not well-formed sync:1:1260
ReferenceError: dw_locktimer is not defined js.php:1:771748
TypeError: $tree.dw_tree is not a function js.php:1:360173
TypeError: History.getState is not a function _zoterowwwAll.bugly.1429126755.js:4478:20
TypeError: History.getState is not a function _zoterowwwAll.bugly.1429126755.js:4478:20
Just to let you know that I fixed the problem, or at leats delayed it. Not quite sure. I deinstalled Firefox again, but this time I deleted all Mozilla directories in AppData folder of my Windows Profile. I reinstalled Firefox and then Zotero and now it seems to be working fine. From what I could gather it seems that Mozilla is a bit quirky when it comes to its Addons, it doesn't display them correctly. Even now, I still can't see Zotero in Mozilla's Add-On List, but also not VLC plug-in.
I'm not sure if this is a permanent solution but I can finally get to my stuff.
Hope this all this helps!
Hrvoje
[Edit: Also, just to note for other who try the above, be sure to back up your Zotero data directory before deleting any Firefox files.]