error report ID: 339792314

calmateen
I was in the process of editing items in my library. I have received this error twice this evening, and had to restart Zotero. thanks for any help you can provide.
  • dstillman
    First, upgrade to 4.0.22. Then test your database integrity from the Advanced → Files and Folders pane of the Zotero preferences. Let us know if you continue to have trouble.
  • calmateen
    Thanks! I now have 4.0.22. no integrity problems were found. I tried to extract annotations again, and zotero is still hanging/freezing, and I had to shut down again. I took notes/highlighted in PaperShip.
  • dstillman
    edited September 16, 2014
    I tried to extract annotations again, and zotero is still hanging/freezing, and I had to shut down again.
    Annotation extraction is a ZotFile feature, not a Zotero feature. If you're having trouble with that, you'd have to post to the ZotFile thread.
  • dstillman
    State check failed due to transaction in progress
    If you're having trouble elsewhere in Zotero, though, try disabling ZotFile and see if you still get errors.
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