Error number 427694783
Hello,
I have a problem with synchronisation - see error number! "Error processing uploaded data".
Thanks!
Bjoern
I have a problem with synchronisation - see error number! "Error processing uploaded data".
Thanks!
Bjoern
626289966
The library doesn't seem to be synching at the moment...
Bjoern
Is there a local log that I can check?
Hovering over the sync arrow gives "upload accepted, waiting for sync server" - is that useful?
Can you restart Zotero, try again, and provide another Report ID when it fails?The easiest thing here would be for you to paste 'TZFDG7NV' into the Zotero search bar in one of the group libraries you own, which should result in an item match. If you temporarily clear the related items on that item (and maybe the ones it's linked to), this will hopefully go away. (There's some sort of circular dependency here between the various items related to that item, but I haven't yet been able to figure out the exact pattern.) If you do get it to go through, you can probably add back the related items without trouble.
Once you clear those related items, let me know and I can clear the stalled upload on the server.
I may still work on reproducing and fixing this, but we're switching to a completely new sync architecture in the next major version, so it's not critical that we fix this. In any case, sorry for the trouble.
I have cleared all the related items. Let me know when the stalled upload is fixed!
Bjoern
No worries about fixing the bug [for this version]- I had gathered that you were working on a new sync architecture. Do you know roughly when the new version is expected?
We're aiming for later this year for the new version, but that's the best estimate we've got.
In any case, looks like you're syncing now.
Bjoern