Cannot sync
Dear support staff,
I am on windows 7/8 with firefox latest version and zotero 4, and am having trouble syncing. The arrow just spins forever. At present I have a backup of my 'storage' directory and sqlite file, and only have a very small library I want to keep (It was huge with loads of pdfs but I am no longer going to bother keeping pdfs on the server as I don't need to access them remotely).
I would like just to wipe the server, and upload my small library and have tried doing this several times using the 'restore to zotero server' option but no joy. I was naughty and created a new account to test my net connection, which synced fine until I tried to login with my old details. The arrow now just spins forever again.
All help appreciated.
Regards
Jon
I am on windows 7/8 with firefox latest version and zotero 4, and am having trouble syncing. The arrow just spins forever. At present I have a backup of my 'storage' directory and sqlite file, and only have a very small library I want to keep (It was huge with loads of pdfs but I am no longer going to bother keeping pdfs on the server as I don't need to access them remotely).
I would like just to wipe the server, and upload my small library and have tried doing this several times using the 'restore to zotero server' option but no joy. I was naughty and created a new account to test my net connection, which synced fine until I tried to login with my old details. The arrow now just spins forever again.
All help appreciated.
Regards
Jon
Thanks, Rafael
I suspect I have the same problem, syncing stopped working this morning.
From the zotero debug logging:
(3)(+0000000): Associated libraries are locked -- waiting 70000ms before next check
(3)(+0070000): ===>false<===(boolean)
(3)(+0000001): Notifier.trigger('redraw', 'collection', []) called [observers: 7]
........
(3)(+0000381): <?xml version="1.0"?>
<response version="9" timestamp="1370255964"><locked wait="70000"/></response>
(3)(+0000000): Associated libraries are locked -- waiting 70000ms before next check
etcetera, repeating endlessly.
Can anyone confirm this?
I'm having the exact same problem for the last several hours, syncing doesn't work, the arrow keeps spinning forever.
Debug log gives me the same errors as paulvdh, and the "Associated libraries are locked" message keeps repeating itself with ever increasing times: 5000ms, 25000ms, 40000ms, etc.
Definitely seems to be a server problem, which I hope will be addressed soon (it's morning now in the east coast, right?).
Regards from Greece,
Theodore Lytras
Sorry for the trouble.