No, I do not seem to be able to reproduce the crashes I experienced.
I extracted the FF 10 to my personal directory, ran it, and -- although it seems to use my old profile (bookmarks and addons are there as usual, addons except zotero deactivated, of course) I encountered none of the former difficulties: Several items of differant kind saved from different sites -- no crash.
What's next, shpould I do any more (different) testing?
Gitty K: That crash report appears to be from the same build you were using before. That's definitely not from the official Mozilla English Linux build, which has a different Build ID.
Gitty K: To be clear, if you're at the command line within the extracted directory, you should run './firefox'. If you're in the GUI, just double-click on 'firefox'.
msellhoff: OK, that's promising. Best-case scenario this is just a problem in the Ubuntu build. I'd recommend continuing to use the Mozilla build, and let us know if you run into any crashes with that.
Gitty K: Then you provided the wrong crash report, at least. That crash report is from the same build you were using before (and it's not from the Mozilla German build). You can verify what version you're running when you open it by checking the About window—it will say if it's the Ubuntu build.
msellhoff: Yes, try enabling your other add-ons. Most add-ons shouldn't really be able to crash Firefox anyway.
ok, can't figure out what I did wrong the first time, just downloaded the English built and saved about 20 items without crash so far. double checked the about window and it doesn't say anything about Ubuntu. All my add-ons are activated, by the way.
(edit: "re-"tried it with the German Mozilla build and it works fine as well)
You're right, Dan, all addons enabled, no problems with the Mozilla build, although I saved a lot of different items from different sources now. No crashes.
I have the same problem. I was using the FF plugin as a connector, running standalone. I'm running FF 10.0 on Linux Mint 10
After the latest restart of Firefox, I cannot start the standalone, and I get the message "zotero is running but not responding".
My crashes have happened while saving items by clicking the icon, the latest one on Google Books http://books.google.com/books?id=8oeXQAAACAAJ&dq=ranabir+samaddar+political+subject&hl=en&sa=X&ei=Fw8yT761KqXlsQKX_cnhBg&ved=0CDcQ6AEwAQ
and the previous ones on various journal websites, sage and taylor & francis
Incidentally, on opening an amazon link http://www.amazon.com/Emergence-Political-Subject-Ranabir-Samaddar/dp/8132102908/ref=sr_1_1?ie=UTF8&qid=1328681854&sr=8-1 the zotero icon is missing and the page has the loading arrow endlessly circling. Though this is possibly due to the non-responsive zotero process
Thanks for finding a solution.
Could you please post the exact url of the firefox build that has to be
installed by ubuntu users?
Also, I think this problem has to be mentioned in the zotero download page. Note that most new users will just conclude that "zotero does not work" without even looking at this discussion.
Agus
sorry Dan, i just saw your message, my build is from the official firefox stable ppa. I'll try getting it from their website, if that's got something different
In case anyone is interested, this is caused by a compiler bug in gcc 4.4.x. Only 10.04 and 10.10 are affected, since newer versions of Ubuntu use a newer gcc. Official Firefox releases are compiled with an unaffected version of gcc.
Rick: No. This is a bug with the Ubuntu build of Firefox. You need the official Mozilla version of Firefox until this is fixed. Nothing to do with the Zotero version.
(As a side note, though, addons.mozilla.org will never have a better version of Zotero than zotero.org. Usually the opposite.)
ajnaram: What matters is the build you're running, not the version. If you're running a Ubuntu build, you need to install the official Mozilla build or upgrade your system.
wsetyonugroho: Nothing to do with the .firefox directory—that's data, not program files. You just need to run the downloaded Firefox version until Ubuntu rolls out a fixed version. Or just upgrade to a newer version of Ubuntu, where this doesn't occur.
I extracted the FF 10 to my personal directory, ran it, and -- although it seems to use my old profile (bookmarks and addons are there as usual, addons except zotero deactivated, of course) I encountered none of the former difficulties: Several items of differant kind saved from different sites -- no crash.
What's next, shpould I do any more (different) testing?
Thank you for your immediate response.
Yes, at first try, here's the report:
https://crash-stats.mozilla.com/report/index/bp-73938c8f-1d1c-432d-95cd-663362120207
Michael
msellhoff: OK, that's promising. Best-case scenario this is just a problem in the Ubuntu build. I'd recommend continuing to use the Mozilla build, and let us know if you run into any crashes with that.
msellhoff: Yes, try enabling your other add-ons. Most add-ons shouldn't really be able to crash Firefox anyway.
(edit: "re-"tried it with the German Mozilla build and it works fine as well)
We'll look into filing a Ubuntu bug, but for now the fix here is to use the official Mozilla Linux Firefox build.
Thanks for everyone's help in debugging this.
We'll update with any further news.
After the latest restart of Firefox, I cannot start the standalone, and I get the message "zotero is running but not responding".
My crashes have happened while saving items by clicking the icon, the latest one on Google Books http://books.google.com/books?id=8oeXQAAACAAJ&dq=ranabir+samaddar+political+subject&hl=en&sa=X&ei=Fw8yT761KqXlsQKX_cnhBg&ved=0CDcQ6AEwAQ
and the previous ones on various journal websites, sage and taylor & francis
The mozilla urls of the the last 3 crashes are
https://crash-stats.mozilla.com/report/index/bp-03dbc519-f184-4b3b-8ce8-0c7772120207
https://crash-stats.mozilla.com/report/index/bp-107acf8f-427b-44b6-b9cf-092d32120207
https://crash-stats.mozilla.com/report/index/bp-1969a48d-c7ba-4aad-afb1-3b3a22120208
Incidentally, on opening an amazon link http://www.amazon.com/Emergence-Political-Subject-Ranabir-Samaddar/dp/8132102908/ref=sr_1_1?ie=UTF8&qid=1328681854&sr=8-1 the zotero icon is missing and the page has the loading arrow endlessly circling. Though this is possibly due to the non-responsive zotero process
Could you please post the exact url of the firefox build that has to be
installed by ubuntu users?
Also, I think this problem has to be mentioned in the zotero download page. Note that most new users will just conclude that "zotero does not work" without even looking at this discussion.
Agus
Thanks,
Rick
(As a side note, though, addons.mozilla.org will never have a better version of Zotero than zotero.org. Usually the opposite.)
Thanks!
I just downloaded from mozilla 10.0.2.
unzip it, and replace the one inside my home directory .firefox
And still crash everytime I saved from zotero icon ...
what should I do ?
I use ubuntu 10.10
anybody can help me ?