Can't save item from ScienceDirect
Dear Zotero,
I can not save this item:
http://www.sciencedirect.com/science/article/pii/S0001879104000065
Tried with both standalone and FF version.
Report id: 1729020027
I can not save this item:
http://www.sciencedirect.com/science/article/pii/S0001879104000065
Tried with both standalone and FF version.
Report id: 1729020027
Zotero will automatically import RIS exported from ScienceDirect—see the "Export Citation" link at the top left of article pages.
Importing RIS from clipboard was useful! However why is it not put directly in the library I have selected rather than in a separate folder? That seems inconsistent to me, but maybe there is a good reason?
Pdfs from Sciencedirect work for me. Could you give us a sample URL? Also, if you think this migh have to do with how FF saves pdfs, maybe try changing that setting back and forth to help troubleshoot.
It sounds odd that sd would serve pdfs without file extension - especially windows systems would not be happy with that.
It's only a problem with FF (not Chrome or IE, which I've also tested on). FF can open PDFs from SD fine, but can't save them down directly. I've played with the save settings as you suggested, but no joy.
Only been able to try with 3 computers (all on Firefox 9, all on Windows 7) as the SD "improvements" screwed up the login for a bunch of users in the UK, so most of lab group can't access SD at all. Submitted an issue to their customer support this morning so we'll see what they say
For some reason it looks like the newest version of the translator may not have gone out.
(technical note for Dan, Simon, or ajlyon - I have to leave, but it looks like Dan's disable fix had a timestamp after my full fix so the latter isn't getting pushed - could someone update the timestamp?)
steve: Your copy of Zotero should auto-update within 24 hours, or you can update manually by clicking Update Now in the General pane of the Zotero prefs.
I'm also not able to download citations from SD. I've just updated zotero and restarted firefox, but still no luck. When I hover over the URL icon I see ScienceDirect, so I assume that this means that the full fix has been applied, but it still doesn't work.
Here is one of the papers I wanted to save.
http://www.sciencedirect.com/science/article/pii/S1053811911010081
Any help would be greatly appreciated,
Thanks,
M
works for me - note that sciencedirect doesn't work in guest mode.
If you're sure you're logged in - individually or through an institution, please provide an error report ID immediately after triggering the error.
http://www.zotero.org/support/reporting_bugs
Ajlyon, can you take a look, I don't think I have a good idea on how to troubleshoot this blind.
http://www.sciencedirect.com/science/advertisement/options/num/264322/mainCat/general/cat/general/acct/ddd49027ac058c4db14dac8cc0563abc/isn/10538119/doi/10.1016_j.neuroimage.2011.08.076/page/article
Whenever I try to save a paper the incorrect article is saved. The paper saved is always the same - something called "Leveraging personal metadata for Desktop search: The Beagle++ system" from a journal called "Web Semantics: Science, Services and Agents on the World Wide Web". The papers I am trying to save are completely different.
This happens on multiple pcs.
I have updated the translators in the preferences panel.
I am logged into sciencedirect.
When I mouseover the zotero save icon I see "Save to Zotero (DOI)"
Any advice?
If that doesn't work, provide a sample URL
I have done the update already. (and restarted the computer).
All sciencedirect articles are saved incorrectly as the article I described above.
For example each of these:
http://www.sciencedirect.com/science/article/pii/S1053810011002674
http://www.sciencedirect.com/science/article/pii/S0166432811007157
http://www.sciencedirect.com/science/article/pii/S0167876011003618
What is particularly strange is that this is happening for me on multiple computers.
That means the ScienceDirect translator isn't even used.
Are you going through an institutional proxy? Are these exactly the URLs you're seeing in the URL bar?
I just tried disabling proxies in the settings but still no change.
(I also tried resetting the translators in the advanced settings and updating them again.)