I can't solve the issue of “Word could not communicate with Zotero..." despite troubleshooting
Hello!
I can't seem to solve the issue of MS Word (mac) giving me the error: “Word could not communicate with Zotero. Please ensure that Zotero is open and try again.” whenever I try and add a citation.
I have completed all the troubleshooting from this page:
https://www.zotero.org/support/word_processor_plugin_troubleshooting#word_could_not_communicate_with_zotero_please_ensure_that_zotero_is_open_and_try_againalready
including deleting the extensions.json. and ensuring that the Word and Libreoffice plug-ins are enabled,but I still have the same problem.
Any other ideas?
I can't seem to solve the issue of MS Word (mac) giving me the error: “Word could not communicate with Zotero. Please ensure that Zotero is open and try again.” whenever I try and add a citation.
I have completed all the troubleshooting from this page:
https://www.zotero.org/support/word_processor_plugin_troubleshooting#word_could_not_communicate_with_zotero_please_ensure_that_zotero_is_open_and_try_againalready
including deleting the extensions.json. and ensuring that the Word and Libreoffice plug-ins are enabled,but I still have the same problem.
Any other ideas?
Thanks for the reply and apologies for missing the step of generating a report ID.
I've just done it. It is 1663884523-48067
Thank you!
I am using JurisM and not zotero. Perhaps that makes a difference?
Please be sure to always put "Jurism" in the thread title if posting about Jurism here to avoid any confusion.