cannot open the PDF

Click on a PDF file in the document library but no response
  • edited June 5, 2022
    Not clear what you mean here. Can you provide exact Steps to Reproduce, along with a Debug ID for the operation?
  • After I open zotero, the PDF does not respond when I click on it. It seems to take a long time before the PDF I have clicked on opens.
    My Debug ID : D1541776207
  • there is a error:
    Your WebDAV server returned an HTTP 0 error for a GET request.

    If you receive this message repeatedly, check your WebDAV server settings or contact your WebDAV server administrator.

  • Your connection is being blocked by the WebDAV server, or by something in between you and the server. That's all we can tell you.

    Note that, earlier, you were getting a 503 Service Unavailable message from the WebDAV server due to Zotero making too many requests:
    (1)(+0000065): HTTP OPTIONS https://******** failed with status code 503:

    <?xml version="1.0" encoding="UTF-8" standalone="no"?><d:error xmlns:d="DAV:" xmlns:s=""><s:exception>BlockedTemporarily</s:exception><s:message>Too many requests are received recently</s:message></d:error>
    Zotero is retrying after a 503 server error way too fast, and that's a bug we'll fix. It's possible you're being blocked now because of the repeated retries Zotero was making.

    I can't tell you what the original issue was, though, since that wasn't capture in the log. Best I can suggest at this point is to temporarily disable auto-sync, restart Zotero, and wait a while before trying again, and have debug output logging going so that any initial error is captured.
  • why my Zotero only show "loading" and there is not a reaction
  • I don't know what you're referring to. See Steps to Reproduce for the kind of description we need if you're experiencing a problem. But again, you didn't capture whatever the issue is you're describing in your debug output.
  • How to delete the subscribed journal? My zotero does not work。I guess it may be because it includes too much documents.
Sign In or Register to comment.