Document update error with the MS word plugin

vdeparday · November 7, 2009

Hello,
I'm using Zotero 2.0b7.4 and Zotero Winword Integration 3.0a3 on winXP.
The update worked for some documents but for one of them I have an error when I update it (Report id: 1034481813). Then I can still use it but it's very very slow to open the add citation dialog.
I tried to do this: http://www.zotero.org/support/word_processor_plugin_troubleshooting#debugging_broken_documents but when I copy paste my document into a new document my citations are not detected.

I'll send the document that causes the issue to support@zot....org

Any help would be appreciated.

Thanks a lot.

vdeparday · November 9, 2009

Hello,
is more information required to be able to help me on this? I can perform more actions/troubleshooting if needed and if it can ease the debugging task.

Thanks.

meerutwala · November 10, 2009

I'm also having the same problem. I tried deleting the bibliography and saving the document with a different name in another file. But I always get the message: "Zotero experienced an error updating your document."
My report Id is: 462416431.
Please help. I'm stuck with my research.
Thanks.