Duplicates not showing in Duplicate Items

This discussion was created from comments split from: Removing duplicates - confused.
  • I know I have duplicates but they aren't showing up in the Duplicate items folder. Any ideas why? I am using the Mac 6.0 desktop version.
  • (Please start new threads for new issues — the thread you posted to isn't related. I've moved this to a new thread.)

    It depends entirely on what data each of the items has. If you take screenshots of two duplicate items, upload them somewhere (e.g., Dropbox or Google Drive), and provide a link here, we could say more.
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