Zotero LibreOffice integration issue
I compiled my document in Scrivener and ran the ODT scan in Zotero to get the citations in place. When I open the file in LibreOffice to select the appropriate style, I can see the citations at the bottom of the page. However, when I select a style (Cite them right 10th ed - Harvard), the citation changes to:
[Citation]
[Citation]
[Citation]
When I click on the wheel-Z icon in LibreOffice to change to another style, then I get this message:
The version of the Zotero LibreOffice Integration component installed within LibreOffice, OpenOffice.org, or NeoOffice does not appear to match the version installed in Zotero. Please ensure both components are up to date and try again.
When I clicked on the wheel-Z icon in LibreOffice again to attempt to change the style, I do not get the pop-up window with the styles, but instead, Zotero comes forward from the open screens. The only option here is to shut LibreOffice
I closed without saving and repeated the process, trying a different style but got the same result. This time, I got this message:
Zotero experienced an error updating your document.
Would you like to view troubleshooting instructions?
I had already gone through this process to no avail.
[Citation]
[Citation]
[Citation]
When I click on the wheel-Z icon in LibreOffice to change to another style, then I get this message:
The version of the Zotero LibreOffice Integration component installed within LibreOffice, OpenOffice.org, or NeoOffice does not appear to match the version installed in Zotero. Please ensure both components are up to date and try again.
When I clicked on the wheel-Z icon in LibreOffice again to attempt to change the style, I do not get the pop-up window with the styles, but instead, Zotero comes forward from the open screens. The only option here is to shut LibreOffice
I closed without saving and repeated the process, trying a different style but got the same result. This time, I got this message:
Zotero experienced an error updating your document.
Would you like to view troubleshooting instructions?
I had already gone through this process to no avail.
If so, can you provide a Debug ID (different from a Report ID) for reproducing the error?
D1417968411
[Citation]
[Citation]
[Citation]
This time, it took a long time, but the citations appeared after. I tried another style just to check, and then it hanged. I tried clicking the wheel to change styles and the Zotero window came to the front instead of having the menu showing the styles come up.
I ran it again and waited before I redid the Debug ID. Here it is: D1367370261
I just enabled the scite_ plug-in to check if, with the LibreOffice reinstall, the problem that is causing it to hang is this plug-in.
D708045114
I received a pop-up from Zotero about a beta update, which I executed. After restarting Zotero, I checked the word processors plug-ins, and both show not installed.
Is there anything I can do to avoid having to reinstall the plug-in after every update?
After receiving your message, I shut down Zotero, and a pop-up appeared asking me to wait until updates were installed. When it was done, I went back to check on the plug-in, and sure enough, it needed to be reinstalled again.
Something is definitely wrong.
Manually instigating the install in the Cite window of the preferences makes the "not currently installed" go away and updates the timestamp on the Word folder, so that's all good (I just checked Office's Startup Folder Zotero.dotm before and after manual reinstall from Preferences.) The file has the same exact size and last edit date (from April 13) as before, so it is likely that the add-in hasn't changed since then, but Zotero still thought the add-in was not installed. So, I guess Zotero failed to automatically write Zotero.dotm to that folder, registered that failure, and therefore reported that it was not installed. I am guessing.
I seem to have proper read/write privileges
drwxr-xr-x
for the folder and-rw-r--r--@
for Zotero.dotm. There is an extended attribute on the dotm file,com.apple.FinderInfo 32
, but I don't know what that does.Working with latest beta (5.0.97-beta.32+3fc7ce8e7) on Mac OS 10.14.6 (up to date) and in Word for Mac 16.50 through a Microfost 365 subscription). Same thing happens with LibreOffice and on multiple Mac machines.
@adomasven What do you think?
I checked that I had the add-on that we had the issue with the last time disabled. I updated LibreOffice to the last version. Here is the Report Error I got in case you need it: 53805230
Thank you so much, and sorry for the trouble.
As I am sending this, the spinning wheel is going on LibreOffice, and I do not have any other option but to force quit it. The same happened yesterday with Zotero
Is there anything in the log that would explain having to force quit Zotero?