[BUG REPORT] Zotero Connector not bring articles over from EBSCO CINAHL

edited June 15, 2021

When I've done a search in CINAHL, I click on the yellow folder icon in the browser bar, and then I select the articles I want to send to Zotero. Although it very briefly displays "Saving", a new message reading, "An error occurred while saving this item. See Troubleshooting Translator Issues for more information" then comes up. Why is this happening? (When I hover over the connector button, it shows that the it is using the "Save to Zotero (EBSCOHost)" translator.

I see that there is a known issue with the items in "my folder" but what I've just described is happening to items that have not been placed in the folder. A student at my library reported having this problem as well.

Thanks very much.

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