ZFS sync error: "unexpected status code 404"

nschneid
Error report 1831384386:

Unexpected status code 404 in Zotero.Sync.Storage.Session.ZFS._getFileUploadParameters()

When syncing for the first time with Zotero File Storage, it appeared to work properly for a few minutes, but is now stuck with this error. Restarting Firefox didn't help. I'm using OS X 10.6.1, Firefox 3.5.3.
  • nschneid
    For the record, the problem persists with b7.1. New report ID: 1758167927
  • dstillman
    Can you generate debug output for a sync attempt from the Advanced pane of the Zotero prefs, send it in, and post the Debug ID here? Thanks very much.
  • nschneid
    The debug ID is D1586206935.
  • Pozicom
    Dbug ID: 132126555
    was sent in.

    Getting this when I try to sync, using Zotero not WebDav.
    Unexpected status code 404 for request null/2FQ47MV7 in Zotero.Sync.Storage.Session.ZFS.downloadFile()
  • dstillman
    edited September 21, 2009
    Pozicom: 1) That's an error report, not debug output, and 2) that's from 2.0b7. Upgrade to 2.0b7.1 and see if the error persists. If so, generate debug output for the sync attempt from the Advanced pane of the Zotero prefs, submit it to the server, and post the Debug ID here. Thanks.
  • llmunro
    This seems to be related, but I'm trying to use WebDAV rather than the Zotero File Storage. I'm using Zotero 2.0b7.1.

    Unexpected status code 404 for request null/6HTQ8AWV in Zotero.Sync.Storage.Session.WebDAV.downloadFile()

    Report ID: 416940366

    Suggestions?

    Thanks much.
    Lisa
  • dstillman
    Lisa: Could you generate debug output for a sync attempt from the Advanced pane of the Zotero prefs, submit it to the server, and post the Debug ID here? Thanks.
  • dstillman
    nschneid: This is something we'll need to handle, but I believe a Full Sync from the Sync->Reset pane of the Zotero prefs will fix this for you for now.
  • llmunro
    Dan,

    Here's the debug output.

    Report ID: 93551051

    (4)(+0000000): Registering observer for [collection,search,share,group,bucket] in notifier with hash 8r'

    (5)(+0000001): SELECT itemTypeID AS id, typeName AS name FROM itemTypes WHERE display=2 ORDER BY typeName

    (5)(+0000001): SELECT itemTypeID AS id, typeName AS name FROM itemTypes WHERE display=1 ORDER BY typeName

    I don't know if it makes a difference, but I've had this problem on two different installations of Zotero, both run from portable versions of Firefox 3.5.3 on flash drives.

    Thanks much.

    Best,
    Lisa
  • dstillman
    Lisa: That's only three lines of output. We need output for the whole sync attempt, and we only need the Debug ID after submitting the output to the server from the Advanced pane.
  • nschneid
    I did a full sync with 2.0b7.2 and everything seems to be working normally. Thanks!
  • llmunro
    Dan,

    Oops. I see that I goofed with the debug report, but the good news is, I updated to the 2.0b7.2 and everything is working great!

    Thanks much for all of your help!

    Best,
    Lisa
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