I just had the same issue, I lost the reference list in my word document. how do I retrieve the list? I also tried to copy and paste in a new document but references does not show.
It's not clear what you mean here. If you don't have a bibliography in a document that you've used the plugin with, you can just click Add/Edit Bibliography at the end to insert a bibliography.
This would only work if you have active Zotero citations in the document. If you have Zotero citations that are no longer active, see Existing Citations Not Detected.
I also tried to copy and paste in a new document but references does not show.
It's not clear what you mean here. If you don't have a bibliography in a document that you've used the plugin with, you can just click Add/Edit Bibliography at the end to insert a bibliography.
This would only work if you have active Zotero citations in the document. If you have Zotero citations that are no longer active, see Existing Citations Not Detected.