Zotero Integration Error Message

Report ID: 135398600

I'm using Microsoft Word for Mac version 16.16.27 and I'm on a Macbook running Catalina.

I'm trying to insert a citation into a Word doc, but I keep getting this error message:

"Zotero experienced an error updating your document.

The operation couldn't be completed. (OSStatus error -1743.) @[getDocument:application.m:81]"

I tried restarting both Zotero and Word and tried using a new word doc but the error still occurs.

I've already looked through these troubleshooting tips but none seem applicable: https://www.zotero.org/support/word_processor_plugin_troubleshooting

Any ideas?
  • Update: I updated my Zotero version and all is working - Thanks!
    Yes, to be clear, you were running a version of Zotero from October 2016. You should make sure that auto-updates are working going forward.
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