Upgrade StorageNot working on several levels
Morning,
I am experiencing a multitude of issues.
1. Like someone else this morning, I am getting the cannot update your document error every single time I try to use Zotero. It happens after I go from an untitled document to saving it with a name.
2. I am also getting the following error with the web browser add in - "This item could not be saved because Zotero is not open or is unreachable. Please open Zotero and try again." I have opened, closed, reopened and it will not work.
Did something change over the weekend? I have been using it daily and it seems to be giving me more errors by the use. Thank you in advance for any guidance.
I am experiencing a multitude of issues.
1. Like someone else this morning, I am getting the cannot update your document error every single time I try to use Zotero. It happens after I go from an untitled document to saving it with a name.
2. I am also getting the following error with the web browser add in - "This item could not be saved because Zotero is not open or is unreachable. Please open Zotero and try again." I have opened, closed, reopened and it will not work.
Did something change over the weekend? I have been using it daily and it seems to be giving me more errors by the use. Thank you in advance for any guidance.
2. Which browser? Start here for troubleshooting: https://www.zotero.org/support/kb/connector_zotero_unavailable
I tried Chrome, Firefox, and Edge. I had the same issue with all three. I have already performed the troubleshooting. Thank you.
To start, can you provide a Report ID after getting the document-update error?
If this is Windows, are you saving the document to OneDrive? If so, save to your local disk instead.