my files aren't on my desktop zotero anymore

jahki001 · August 10, 2020

I reached the 300 MB capacity for a folders. Some of my files wouldn't appear when I clicked on them (there is a blue outline of a circle next to the files) and the message reads the attached file could not be found at the following path. My library wouldn't sync either. I deleted a bunch of files, and now I am half capacity, but my files still won't load and I still get the same message when I click on the file. My desktop app can now sync but that doesn't seem to return the file. What should I do?

dstillman · August 11, 2020

That likely just means you added them on another computer and the files haven't yet been uploaded (because you were previously at your quota). See Files Not Syncing.