280538549 - Error loading items list

FannyDauphine
Hello,

For many days now, when I am opening Zotero desktop app, I cannot visualise my lists of references.
I just see the message "Error loading items list".

I cannot add either any new reference to Zotero, be it on the desktop app or on Zotero online (on which are still listed my lists of references added before the issue I'm currently having happened).

Do you know how to fix the issue ?

Thanks very much.
  • dstillman Zotero Team
    Sorry, I missed this thread.
    [JavaScript Error: "Error(s) encountered during statement execution: unable to open database file [QUERY: DROP TABLE tagDelete] [PARAMS: ] [ERROR: unable to open database file]" {file: "chrome://zotero/content/xpcom/db.js" line: 664}]
    If you're still having trouble, this error means that Zotero isn't able to open your database. This could be due to security software interfering with Zotero (are you running any?) or something wrong with the file permissions in the Zotero data directory.

    There've been a couple recent reports of this (another here), so it's possible something changed in some third-party software that's triggering this for some people.

This is an old discussion that has not been active in a long time. Before commenting here, you should strongly consider starting a new discussion instead. If you think the content of this discussion is still relevant, you can link to it from your new discussion.

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