Cannot connect Zotero to Microsoft Word
I cannot properly connect my Zotero app to Word on my Mac. I have the Zotero tab in Word, however, whenever I try to do any of the actions, like adding a citation, a windows saying "Word could not communicate with Zotero. Please ensure that Zotero is open and try again" pops up. At the same time, the Preferences>Cite>Word Processors tab in Zotero app does not have anything apart from the "Use classic Add Citation dialog" button. Everything was working properly before, but I had an issue with the Safari Connector, so I re-installed Zotero and I've had the Word issue since.
I have tried restarting my laptop, re-installing Zotero multiple times, following the steps on the "Manually Installing the Zotero Word Processor Plugin" page, but nothing seems to work.
I would be extremely grateful if someone could provide a solution to my issue. Thank you in advance!
I have tried restarting my laptop, re-installing Zotero multiple times, following the steps on the "Manually Installing the Zotero Word Processor Plugin" page, but nothing seems to work.
I would be extremely grateful if someone could provide a solution to my issue. Thank you in advance!
Can you open your Zotero profile directory and send extensions.json to support@zotero.org with a link to this thread? You can then delete that file and restart Zotero, which might fix this.
I will try doing that now. Thank you for your help!
In any case, if you delete extensions.json and restart Zotero from the "Zotero" copy the first time after that, it should work.