Can't accept ownership of Groups
Hi
Every time I click on a message to accept ownership of a Group Library, I get an error message saying I "don't have access to this area". Any ideas what's going wrong? This is coming at a bad time, as I'm trying to rationalize management of a bunch of my colleagues' accounts.
I'm on Mac, using Firefox.
Thanks
Every time I click on a message to accept ownership of a Group Library, I get an error message saying I "don't have access to this area". Any ideas what's going wrong? This is coming at a bad time, as I'm trying to rationalize management of a bunch of my colleagues' accounts.
I'm on Mac, using Firefox.
Thanks
Note that if the existing owner starts the transfer, then cancels and starts it again, you'll still get the notification for the first one but it will no longer be valid, leading to the error message you saw. If that's the case, you can either wait for the last notification to come, or access the group's main page (also linked in those emails) and if there is an active transfer pending you can accept it there. (That appears to have been the case for at least one of the groups recently transferred to you, with a transfer initiated, then invalidated and re-initiated in quick succession)