Communication Error with Word (Mac)

edited 5 days ago
I get the following communication error in Word when trying to use any function (add citation/ add bibliography):

»Word could not communicate with Zotero. Please ensure that Zotero is open and try again.«

I freshly installed the following combination:
Word for Mac 16.31 // Zotero 5.0.79
on MacOS Mojave 10.14.6

I have already tried to disable/enable as well as re-install the Zotero add-on for Word - which didn't work. and I also checked the link to the Zotero.dotm in Word, which seems correct.

What else could I try to make the add-on work?
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