Can't add citation to Word documents
This discussion was created from comments split from: MS Word 365 v16.0 breaks Zotero Word for Windows Integration.
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Could you say what exactly is happening? If you're not seeing the Zotero toolbar in the ribbon in Word, see Zotero Toolbar Doesn't Appear. If you're still having trouble after that, let us know exactly what you tried and what happened at each step.