Zotero and one drive issues


When I am working on word documents stored in OneDrive, I receive an error message when trying to add citations, update them or refresh the document:

'Zotero experienced an error updating your document.

Would you like to view troubleshooting instructions?'

I have tried all of the troubleshooting steps and none of them have worked. When I create a new document outside of OneDrive the citations work but I need to work on the document within OneDrive as it is across several different devices.

The debug ID is D1900877148
  • @adomasven will need to look at this. People have reported problems with files stored on OneDrive before, but we haven't been able to reproduce the problem ourselves.
  • @zot12345 Does it help if you move the document into a folder on OneDrive that does not have any spaces? Make sure that the full path does not contain spaces.
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