Error when saving from Nature website

plumga

I have encountered an error for a few times related to saving from a Nature website using the default translator Nature Publishing Group. Error will be shown and the translator will be automatically switched to the one using Embedded Metadata, in which case the abstract loaded in Zotero will be different from that on the site. I am wondering if this also occurs to other users.

example page:
https://www.nature.com/articles/s41567-019-0603-8

OS: Windows 10
browser: Chrome

adamsmith

Yes, same happens to me ([JavaScript Error: "HTTP GET https://www.nature.com/articles/s41567-019-0603-8.ris failed with status code 0"]

but there's no obviously reason why it'd fail. The URL for the RIS file is fine (technical note: and it works fine in Scaffold.)
@adomasven any ideas?

dstillman

This one is complicated. See https://github.com/zotero/zotero-connectors/issues/293 for details. If we have a way of contacting Nature, that would be the best bet, since they shouldn't be serving RIS as insecure HTTP anyway.

zuphilip

(I contacted my Springer Nature contact and asked for forwarding this technical issue to the correct people.)

Askitop

Same here.
Has this issue been fixed? I just noticed it for the first time. It seems to happen only on one of the pc's I am using.

adamsmith

This issue is fixed but there's another open one for Nature https://github.com/zotero/translators/issues/2126

qqbb

A related discussion is here:
https://forums.zotero.org/discussion/82431/nature-communications-article-number

dstillman

In the latest Zotero Connector beta, I've fixed an additional cause of this that occurred in Firefox specifically. The fix will be included in Zotero Connector 5.0.67 soon.