Zotero integration error
Hello guys, I have a problem with Zotero.
I use Word for mac 16.22 and MacOs Mojave 10.14.3.
So I had troubleshooting to have the Zotero bar in Word so I installed it manually thanks to protocols I found here.
So now I have Zotero in Word but I'm unable to insert citation , I get this message : "Zotero could not load the component required to communicate with your word processor. Please ensure that the appropriate extension is installed and try again".
I see Zotero in Word add in.
I tried to reinstall the word plugin through preferences->cite->reinstall word add in and had an error message.
So I'm lost... If anyone has an idea or even better a solution, you have my full attention.
Thanks by advance.
I use Word for mac 16.22 and MacOs Mojave 10.14.3.
So I had troubleshooting to have the Zotero bar in Word so I installed it manually thanks to protocols I found here.
So now I have Zotero in Word but I'm unable to insert citation , I get this message : "Zotero could not load the component required to communicate with your word processor. Please ensure that the appropriate extension is installed and try again".
I see Zotero in Word add in.
I tried to reinstall the word plugin through preferences->cite->reinstall word add in and had an error message.
So I'm lost... If anyone has an idea or even better a solution, you have my full attention.
Thanks by advance.
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what was the exact error message you got?
Installation could not be completed because an error occurred.
[Exception... "Word does not appear to be installed on this computer. Please install Microsoft Word, then try again. @[install:install.m:183]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: file:///Users/Pauline/Documents/Zotero.app/Contents/Resources/extensions/zoteroMacWordIntegration@zotero.org/components/zoteroMacWordIntegration.js :: checkStatus :: line 211" data: no]
@dstillman : the plugin appears here.
In any case, you can follow the manual installation instructions.
I see word in the application folder.
I already installed manually the add-in which appears in Word.
I feel confused not to have checked/noticed it.
Sorry for making you lost time for such a stupid thing! Thanks for your help.
(The Zotero app should also be moved to Applications, just because programs don't belong in Documents.)