Error when copying from one note into a new note. Report ID 1139614885

psycoperl

I was copying a part of a note which was generated by Zotfile's Extracted Annotations functionality, into a new child note. When I got the error message "An error has occurred. Please restart Zotero."

Thanks.

[JavaScript Error: "error opening PDF: /Users/gmh/Zotero/storage/A6BEWKMR/Howarth et al. - 2011 - Should fracking stop.pdf Unix error 2 during operation open on file /Users/gmh/Zotero/storage/A6BEWKMR/Howarth et al. - 2011 - Should fracking stop.pdf (No such file or directory)" {file: "chrome://zotfile/content/pdfextract/toc.js" line: 14}]
logError@chrome://zotfile/content/pdfextract/toc.js:14:13
onFileError@chrome://zotfile/content/pdfextract/toc.js:90:13
Handler.prototype.process@resource://gre/modules/Promise.jsm -> resource://gre/modules/Promise-backend.js:935:21
this.PromiseWalker.walkerLoop@resource://gre/modules/Promise.jsm -> resource://gre/modules/Promise-backend.js:813:7
this.PromiseWalker.scheduleWalkerLoop/<@resource://gre/modules/Promise.jsm -> resource://gre/modules/Promise-backend.js:747:11


version => 5.0.63, platform => MacIntel, oscpu => Intel Mac OS X 10.14, locale => en-US, appName => Zotero, appVersion => 5.0.63, extensions => ZotFile (5.0.9, extension), Zotero LibreOffice Integration (5.0.14.SA.5.0.63, extension), Zotero Word for Mac Integration (5.0.18.SA.5.0.63, extension), Shockwave Flash (31.0.0.122, plugin)

psycoperl

Good Afternoon Team Zotero (@bwiernik @dstillman)
I was running Debug Output Logging as the issue occurred a second time. (Should be noted that it was copying from the same note).

DEBUG ID: D497975896

psycoperl

Debug ID D1324819124: When trying to paste the following into a comment (this is the 4th time that I have had this error, each with a different comment) --
"Have fracking-return fluids contaminated drinking water? Yes, although the evidence is not as strong as for methane contamination, and none of the data has yet appeared in the peer-reviewed literature (although a series of articles in The New York Times documents the problem, for example go.nature.com/58hxot and go.nature. com/58koj3). Contamination can happen through blowouts, surface spills from storage facilities, or improper disposal of fracking fluids." (Howarth et al 2011:273)

I got the error. Here are other Debug IDs D892043997; D1076973816

dstillman

Could you share the exact steps you're taking to reproduce this? It looks like you're duplicating an item here, but you don't mention that in your description.

psycoperl

Hi @dstillman,

It occurred in three different ways.

The first was I duplicated a previous note. Then copied and pasted the passage from within the Extracted Annotations note from ZotFile into the duplicated note. It threw the error when I was doing the paste.

The second was creating a new child note. Then copied and pasted a passage from the Extracted Annotations note from ZotFile into the new note. It again threw the error when I was doing the paste.

The third was I created a new note. Then was copying content directly from the PDF (via Preview on MacOS). It again threw the error when I was doing the paste.

These issues occurred randomly. While it failed the first time, after restarting Zotero, I was able to execute the copy and paste that I wanted. Then a few notes later it occurred again.