WebDAV server returned an HTTP 403 error for a GET request

lxid
The problem is that each time I hit the sync button, it shows that there are about 20 files waiting for syncing, though I'm not sure if it is really syncing. Then after finishing syncing the last file, this error will occur:

WebDAV server returned an HTTP 403 error for a GET request


I confirmed with my WebDAV server support team that it was not their problem. Both of us can successfully open https://webdav.pcloud.com, for example. I'm wondering if anybody is having the same problem with me.

The report ID is 853829132.
  • dstillman
    A 403 error is an authorization error from the WebDAV server — there's nothing we can do about it. Make sure you've entered your WebDAV username and password correctly in the Sync pane of the preferences.
  • lxid
    The debug ID is D791150982
  • dstillman
    See above. I'm afraid there's nothing more we can tell you. This is just an authorization error from the server.
  • petergyori
    I get the same error, let me give you some feedback.

    Your WebDAV server returned an HTTP 403 error for a GET request.

    I received this error for one file:
    https://email:password@webdav.pcloud.com/zotero/7A8JZ55A.prop

    I opened my browser (chrome) and tried to reach this url, but after I authenticated, the server gave me this msg:

    Forbidden. You don't have permission to access /zotero/7A8JZ55A.prop on this server.

    I tried another props, they work properly, give back mtime and hash in one line.

    So question remains: what is the reason, that I can't reach this file through zotero and also through a browser?
  • dstillman
    So question remains: what is the reason, that I can't reach this file through zotero and also through a browser?
    That's a question for your WebDAV provider.
  • lxid
    @petergyori
    See this:
    https://forums.zotero.org/discussion/72833/error-864127696#latest

    I was able to solve this problem in this way.

    Maybe it's worth trying to change the WebDAV provider.
  • dstillman
    Again, that's not a fix — that's just deleting files for no reason until you're no longer getting an error. This is an authentication error from the WebDAV provider. It has nothing to do with the files themselves.
  • lxid
    @petergyori
    I changed to 4shared and this problem has never happened again, using the same computer, same version of Zotero. Now I believe that this is really a problem of pcloud.

    @dstillman
    Maybe the manager of the following web page can add some comments on this issue about pcloud, like those made for iDriveSync. Otherwise based on the notes only, pcloud is just too good to resist.
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