Sync issues

Dr Sophia
I just migrated to Zotero from Mendeley. I have imported my library to Zotero Desktop on my iMac but I cannot sync with Zotero Online or Zotero Desktop on my MacBook.
What might be wrong?
  • dstillman
    Could you provide a Report ID and then say a bit more about what's happening?
  • Dr Sophia
    Thanks, dstillman.

    Report ID 352261209

    I imported my Mendeley library to Zotero on my iMac, but it hasn't synced to Zotero Web, despite that I have signed it using my username and password.
    Not sure if that counts as 'saying a bit more', though.
  • dstillman
    Well, what happens, exactly, when you try?

    See Provide Steps to Reproduce for an example of the kind of details we need.

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