Using box.com for webdav: correct URL rejected as invalid

seans_potato_biz · April 11, 2018

I'm trying to re-link my new Zotero installation to my old web dav location at box.com. As the below screenshot shows, I'm trying to sync to the URL https://dav.box.com/dav/zotero which is suggested on the Zotero website. When I click 'verify server', I get the error message 'please enter a valid WebDAV URL".

Why is this URL not considered valid for me?

Zotero version 5.0.42

https://imgur.com/siKsJRf.png

Thanks.

dstillman · April 11, 2018

Could we see a Debug ID for a Verify Server attempt?

adamsmith · April 11, 2018

also, though likely unrelated, update Zotero to 5.0.44

seans_potato_biz · April 11, 2018

I have this debug ID generated for the verify server attempt: D1581452287

I have made a request to my IS department to update my Zotero for Windows installation. It is likely to take at least a couple of days before this is done. Unfortunately, Zotero was updated just a day or two after my last request was serviced.

seans_potato_biz · April 12, 2018

It worked this morning for some reason. First it rejected my username and password multiple times and then after signing into box.com with my browser it accepted the same username/password.