Using box.com for webdav: correct URL rejected as invalid

I'm trying to re-link my new Zotero installation to my old web dav location at box.com. As the below screenshot shows, I'm trying to sync to the URL https://dav.box.com/dav/zotero which is suggested on the Zotero website. When I click 'verify server', I get the error message 'please enter a valid WebDAV URL".

Why is this URL not considered valid for me?

Zotero version 5.0.42

https://imgur.com/siKsJRf.png

Thanks.
  • Could we see a Debug ID for a Verify Server attempt?
  • also, though likely unrelated, update Zotero to 5.0.44
  • I have this debug ID generated for the verify server attempt: D1581452287

    I have made a request to my IS department to update my Zotero for Windows installation. It is likely to take at least a couple of days before this is done. Unfortunately, Zotero was updated just a day or two after my last request was serviced.
  • It worked this morning for some reason. First it rejected my username and password multiple times and then after signing into box.com with my browser it accepted the same username/password.
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