Default format for Export

I would like to change the default format for export (to drag and drop references into Word), but when I go to Preferences > Export the Default Format box shows only Loading... and the dropdown arrow at the right is not active.

I am using Zotero 5.0.34.

Can anyone help?


  • Start up updating to the latest version of Zotero.

    If you're still having trouble after that, provide a Report ID after reproducing the problem.
  • I have updated to but I am still getting the same problem.

    I enabled error reporting and restarted Zotero and tried again to change the default style, but when I try to submit the report I get the message "Invalid reponse from the repository".

    The report consists only of four copies of:
    [JavaScript Error: "The connection was refused when attempting to contact wss://"]

    [JavaScript Error: "WebSocket connection closed: 1006 "]

    ending with:
    version =>, platform => Win32, oscpu => Windows NT 10.0; WOW64, locale => en-US, appName => Zotero, appVersion =>, extensions => Zotero LibreOffice Integration (5.0.10.SA., extension), Zotero Word for Windows Integration (5.0.8.SA., extension)
  • After a VERY long delay the styles have eventually appeared. I had switched to another task so I am not sure exactly how long, but several minutes at least.
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