I have word 2011, and am working with Zotero 5.0.34.4 Word cannot communicate with Zotero. The error I am receiving is: Word could not communicate with Zotero. Please ensure that Zotero is open and try again. Help!
Make sure Zotero is open and Zotero Word for Mac Integration is enabled in Tools -> Add-ons in Zotero. If you click More next to that entry the version number should end with "5.0.34.4".
Thank you - I kept installing the integration add on's and finally - it worked. Not sure what I did, but the bugger is finally synched to my word doc via firefox and all seems well.
Help!