Word could not communicate with Zotero

This discussion was created from comments split from: How can I find which version of Zotero I have installed?.
  • I have word 2011, and am working with Zotero 5.0.34.4 Word cannot communicate with Zotero. The error I am receiving is: Word could not communicate with Zotero. Please ensure that Zotero is open and try again.
    Help!
  • Make sure Zotero is open and Zotero Word for Mac Integration is enabled in Tools -> Add-ons in Zotero. If you click More next to that entry the version number should end with "5.0.34.4".
  • Thank you - I kept installing the integration add on's and finally - it worked. Not sure what I did, but the bugger is finally synched to my word doc via firefox and all seems well.
Sign In or Register to comment.