Apparently-saved pages do not appear in library
Report ID: 1814613875
I am using Zotero 5.0.33 on an institutional system that uses thin clients for desktop to access central systems. I installed Zotero on my desktop and used it successfully for a couple of days, but currently, using either Chrome or Mozilla, with Zotero open, web sites appear to save: I see "Saving to my library" lower right, and, for some, "snapshot." However, I am unable to find the saved item in my library (and since I have few references, this is easy to check). Sample pages that I tried to save but failed:
https://deadspin.com/ah-geez-steph-curry-sprained-his-ankle-again-1821964403
https://www.treehugger.com/urban-design/does-your-city-pass-popsicle-test.html
I suspect this is merely operator error, but any advice would be greatly appreciated.
I am using Zotero 5.0.33 on an institutional system that uses thin clients for desktop to access central systems. I installed Zotero on my desktop and used it successfully for a couple of days, but currently, using either Chrome or Mozilla, with Zotero open, web sites appear to save: I see "Saving to my library" lower right, and, for some, "snapshot." However, I am unable to find the saved item in my library (and since I have few references, this is easy to check). Sample pages that I tried to save but failed:
https://deadspin.com/ah-geez-steph-curry-sprained-his-ankle-again-1821964403
https://www.treehugger.com/urban-design/does-your-city-pass-popsicle-test.html
I suspect this is merely operator error, but any advice would be greatly appreciated.
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2) Run through Troubleshooting Translator Errors.
D124655330
For Chrome: D185628409
Thank you.