Unable to download pdf and webpage snapshot with Zotero 5.0

Hi All,

Since I installed Zotero 5.0 (Windows 10) none of my plugins (Chrome and Mozzila) is working properly. It does not download any pdf with citations, from any of the journal publishers sites. It used to work like charm before (that is why we love Zotero), but with 5.0 it is horrible experience. Please give some hint; could not find the discussion on the forum, although I can imagine other people are having the same issue?
  • I think that the issue is related to this:

    I tried to add address in the exceptions, but that does not work.
    Disabling other extensions in Chrome also does not help...

    I also get this in the error report:
    [JavaScript Error: "Error
    at chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/connector.js:297:49"]

    [JavaScript Error: "Error
    at chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/connector.js:297:49"]

    [JavaScript Error: "Error: Authorization cancelled.
    at Object.onAuthorizationCancel (chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/api.js:182:26)
    at browser.windows.onRemoved.addListener.id (chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/api.js:90:80)
    at EventImpl.dispatchToListener (extensions::event_bindings:403:22)
    at Event.publicClassPrototype.(anonymous function) [as dispatchToListener] (extensions::utils:138:26)
    at EventImpl.dispatch_ (extensions::event_bindings:387:35)
    at dispatchArgs (extensions::event_bindings:260:26)
    at dispatchEvent (extensions::event_bindings:269:7)"]
  • You'll need to follow all the steps on Troubleshooting Translator Errors.
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