Message d'erreur récurrent à l'installation de la version 5.0 : synchronisation

ID erreur : 1856660792
[JavaScript Error: "HTTP POST https://api.zotero.org/users/194524/items failed with status code 403"]
[JavaScript Error: "Unsupported library type user" {file: "chrome://zotero/content/xpcom/sync/syncUtilities.js" line: 72}]
[JavaScript Error: "Unsupported library type user" {file: "chrome://zotero/content/xpcom/sync/syncUtilities.js" line: 72}]
[JavaScript Error: "HTTP POST https://api.zotero.org/users/194524/items failed with status code 403"]
[JavaScript Error: "Unsupported library type user" {file: "chrome://zotero/content/xpcom/sync/syncUtilities.js" line: 72}]
[JavaScript Error: "Unsupported library type user" {file: "chrome://zotero/content/xpcom/sync/syncUtilities.js" line: 72}]
[JavaScript Error: "HTTP POST https://api.zotero.org/users/194524/items failed with status code 403"]
[JavaScript Error: "Unsupported library type user" {file: "chrome://zotero/content/xpcom/sync/syncUtilities.js" line: 72}]
[JavaScript Error: "Unsupported library type user" {file: "chrome://zotero/content/xpcom/sync/syncUtilities.js" line: 72}]
version => 5.0.25, platform => Win32, oscpu => Windows NT 6.1; WOW64, locale => fr-FR, appName => Zotero, appVersion => 5.0.25, extensions => Zotero LibreOffice Integration (5.0.6.SA.5.0.25, extension), Zotero Word for Windows Integration (5.0.5.SA.5.0.25, extension), Shockwave Flash (27.0.0.183, plugin)
  • Could you check the database from the Advanced Tab of the Zotero preferences under "Files and Folders"?
  • I did what's necessary as you suggested.
    I hope I'll appreciate the result soon.
    Thanks you
  • Could we see a Debug ID (different from a Report ID) for a sync attempt that produces this error? (Feel free to continue in French.)
  • Merci de me proposer une interaction en français.
    J'ai enfin trouvé l'identifiant demandé : D1869005910
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