No longer displaying Ibid?

I love Zotero. I use it for every paper, but I'm not very knowledgable re: editing styles. I'm using the "Chicago Manual of Style (17th Ed) Full Note" style. And I'm using MS Word for Mac 2017.

Until today footnotes were displaying as expected, citing "Ibid" for immediately subsequent references. For example...

38 Sasson, Jonah:260.
39 Ibid:262.

Suddenly, however -- I don't believe I changed anything -- the Ibid is no longer appearing, and I see...

38 Sasson, Jonah:260.
39 Sasson:262.

... which is incorrect.

Did I accidentally flip a switch somewhere I'm not aware of?

Anyone have any ideas?

Thanks!
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