Microsoft Word for Mac 15.39 problems
I just updated to the latest version of MS Word for Mac (v 15.39), and I also updated my machine to High Sierra. I just started using Zotero, and when I try to insert a citation, I get the error message:
Run-time error '5': invalid procedure call or argument
The Word plugin appears correctly installed, but I can't edit any citations. Can anyone corroborate this?
For the record, Mendeley gave nearly the same error. It was fine on the previous version of Word. I haven't tried Zotero on the previous version of Word; I tried out Zotero because Mendeley doesn't seem to know what is going on.
Run-time error '5': invalid procedure call or argument
The Word plugin appears correctly installed, but I can't edit any citations. Can anyone corroborate this?
For the record, Mendeley gave nearly the same error. It was fine on the previous version of Word. I haven't tried Zotero on the previous version of Word; I tried out Zotero because Mendeley doesn't seem to know what is going on.
https://www.zotero.org/support/word_processor_plugin_installation
If installing the plugins from Cite → Word Processor Plugins in Zotero preferences doesn't work, follow the manual installation instructions here:
https://www.zotero.org/support/word_processor_plugin_manual_installation
Finally, if it still doesn't show up, follow the troubleshooting instructions here:
https://www.zotero.org/support/word_processor_plugin_troubleshooting#tab_does_not_appear_in_word_2016
In Word, open the “Word” menu in the top-left of the screen and select “Preferences”. Click on “File Locations” under “Personal Settings” and click on “Startup” at the bottom of the list. This may list your Startup folder location.
If there is no location listed, the default location is ~/Library/Group Containers/UBF8T346G9.Office/User Content/Startup/Word (i.e., the Library folder within your home directory).
***
In my case, a different location appeared rather than no location, so I replaced it with what should have been the default folder, as per the instructions. First I manually verified that the zotero.dotm file was in the Group Container Startup folder, which it was. There were no problems associated with changing the start-up location.
I tried to follow clousley howto above.
only stop in: manually verified .... group container startup folder
--> ho do i do this ?
my apologize, i am not mac user.