So what you're seeing on your computer -- is that correct or is that missing information? In other words, is the only problem that items that you see locally aren't on your computer or are you missing items that should be there?
OK, so when you put in your username in Zotero and sync: https://www.zotero.org/support/sync what happens? Do you get any error? A red exclamantion mark next to the round green sync arrow?
we are trying that but because a different email was used previously it is giving us message that we may not be able to sync as a different user name is being used
select them and click the Export icon at the top right. Note that this likely isn't necessary: sync will merge with, not overwrite, the online library.
ok so now my problem is to export it asks to select and then when u press the green arrow it does not let you export it says show file .so there is no quick way to export the folder completely?
Upgrade Storage
1932 KB
it shows more because maybe i copied and backed up in another folder. so it shows larger size because i haven't added any new folder
please respond
In other words, is the only problem that items that you see locally aren't on your computer or are you missing items that should be there?
https://www.zotero.org/support/sync
what happens? Do you get any error? A red exclamantion mark next to the round green sync arrow?
Now before i syn i want to export two items that show on the zotero.org library. how do i do that?