[5.0 Beta] Zotero is offline. Report ID: 1655245642

WmLBrown · July 4, 2017

Report ID: 1655245642

UNABLE TO SUBMIT DEBUG OUTPUT. DEBUG OUTPUT IS REPRODUCED BELOW.

Screenshots are available at
https://www.dropbox.com/sh/bxkrf1lo4pyp464/AABJtbbPxXrJc8fl6WmP9g0Ga?dl=0

More often than not Zotero will not save pages, reporting that Zotero is offline.
localhost/connector/ping shows Zotero connector server is available.
moz-extension status shows Zotero is currently unavailable.

Attempted to send debug information. Connector reported error submitting debug output: invalid response from server.

Since I could not submit debug output, the output is reproduced below:

[JavaScript Error: "Code could not be retrieved for e7e01cac-1e37-4da6-b078-a0e8343b0e98" {file: "moz-extension://dd8dcacd-b9f3-4906-a34b-777b39e45943/repo.js" line: 108}]

[JavaScript Error: "Code could not be retrieved for 05d07af9-105a-4572-99f6-a8e231c0daef" {file: "moz-extension://dd8dcacd-b9f3-4906-a34b-777b39e45943/repo.js" line: 108}]

[JavaScript Error: "Code could not be retrieved for 951c027d-74ac-47d4-a107-9c3069ab7b48" {file: "moz-extension://dd8dcacd-b9f3-4906-a34b-777b39e45943/repo.js" line: 108}]

[JavaScript Error: "Code could not be retrieved for c159dcfe-8a53-4301-a499-30f6549c340d" {file: "moz-extension://dd8dcacd-b9f3-4906-a34b-777b39e45943/repo.js" line: 108}]

[JavaScript Error: "Code could not be retrieved for e7e01cac-1e37-4da6-b078-a0e8343b0e98" {file: "moz-extension://dd8dcacd-b9f3-4906-a34b-777b39e45943/repo.js" line: 108}]

[JavaScript Error: "Code could not be retrieved for 05d07af9-105a-4572-99f6-a8e231c0daef" {file: "moz-extension://dd8dcacd-b9f3-4906-a34b-777b39e45943/repo.js" line: 108}]

[JavaScript Error: "Code could not be retrieved for 951c027d-74ac-47d4-a107-9c3069ab7b48" {file: "moz-extension://dd8dcacd-b9f3-4906-a34b-777b39e45943/repo.js" line: 108}]

[JavaScript Error: "Code could not be retrieved for c159dcfe-8a53-4301-a499-30f6549c340d" {file: "moz-extension://dd8dcacd-b9f3-4906-a34b-777b39e45943/repo.js" line: 108}]

[JavaScript Error: "Code could not be retrieved for e7e01cac-1e37-4da6-b078-a0e8343b0e98" {file: "moz-extension://dd8dcacd-b9f3-4906-a34b-777b39e45943/repo.js" line: 108}]

[JavaScript Error: "Code could not be retrieved for 05d07af9-105a-4572-99f6-a8e231c0daef" {file: "moz-extension://dd8dcacd-b9f3-4906-a34b-777b39e45943/repo.js" line: 108}]

[JavaScript Error: "Code could not be retrieved for 951c027d-74ac-47d4-a107-9c3069ab7b48" {file: "moz-extension://dd8dcacd-b9f3-4906-a34b-777b39e45943/repo.js" line: 108}]

[JavaScript Error: "Code could not be retrieved for c159dcfe-8a53-4301-a499-30f6549c340d" {file: "moz-extension://dd8dcacd-b9f3-4906-a34b-777b39e45943/repo.js" line: 108}]

connector => true, version => 5.0.7, platform => Win32, locale => en-US, userAgent => Mozilla/5.0 (Windows NT 10.0; WOW64; rv:54.0) Gecko/20100101 Firefox/54.0, appName => Firefox Connector, zoteroAvailable => false

=========================================================

(3)(+0000000): Connector_Browser: onActivated for https://www.wired.com/2017/01/john-arnold-waging-war-on-bad-science/

(3)(+0002433): saveAsWebpage message received in injected page https://www.wired.com/2017/01/john-arnold-waging-war-on-bad-science/

(3)(+0000002): HTTP POST {} to http://127.0.0.1:23119/connector/ping

(3)(+0000004): Connector: Method ping failed with status 0

(3)(+0007096): Connector_Browser: onActivated for moz-extension://dd8dcacd-b9f3-4906-a34b-777b39e45943/preferences/preferences.html#advanced

(3)(+0000001): HTTP POST {} to http://127.0.0.1:23119/connector/ping

(3)(+0000005): Connector: Method ping failed with status 0

(3)(+0001734): HTTP POST [JavaScript Error: "Code could not be retrieved for e7e01cac-1e37-4da6-b078-a0e8343b0e98" {file: "moz-extension://dd8dcacd-b9f3-4906-a34b-777b39e45943/repo.js" line: 108}]

[JavaScript Error: "Code could not be retrieved for 05d07af9-105a-4572-99f6-a8e231c0daef" {file: "moz-extension://dd8dcacd-b9f3-4906-a34b-777b39e45943/repo.js" line: 108}]

[JavaScript Error: "Code could not be retrieved for 951c027d-74ac-47d4-a107-9c3069ab7b48" {file: "moz-extension://dd8dcacd-b9f3-4906-a34b-777b39e45943/repo.js" line: 108}]

[JavaScript Error: "Code could not be retrieved for c159dcfe-8a53-4301-a499-30f6549c340d" {file: "moz-extension://dd8dcacd-b9f3-4906-a34b-777b39e45943/repo.js" line: 108}]

[JavaScript Error: "Code could not be retrieved for e7e01cac-1e37-4da6-b078-a0e8343b0e98" {file: "moz-extension://dd8dcacd-b9f3-4906-a34b-777b39e45943/repo.js" line: 108}]

[JavaScript Error: "Code could not be retrieved for 05d07af9-105a-4572-99f6-a8e231c0daef" {file: "moz-extension://dd8dcacd-b9f3-4906-a34b-777b39e45943/repo.js"... (3005 chars) to https://repo.zotero.org/repo/report?debug=1

adamsmith · July 4, 2017

continued in your old thread: https://forums.zotero.org/discussion/66204/5-0-beta-zotero-is-offline#latest (better to bump existing threads if you don't get an answer after some days)