Upgrade Storagesyncing error
My zotero quit syncing properly about two months ago. I have added entries on my home computer. But these new entries do not show up on the web version of my library. Nor are they synced to my office machine. I tried upgrading to Zotero 5.0 but this did not resolve the issue. What should I do next?
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dstillmanStart here: https://www.zotero.org/support/kb/changes_not_syncing
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kdelegardI did all of those things. I have found that the online library has not synced for the last two months. My home computer shows no errors with syncing and reports that the process is finished.
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dstillmanedited May 23, 2017Well, you had a very large stalled upload from 4.0, so the sync process in 4.0 wouldn't have been finishing — the icon would've just been spinning. I've cleared that now, so try again, and provide a Debug ID for a sync from 5.0 if it's not working.
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kdelegardThank you!!!
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