Error Report (Zotero 5.0 Beta): Sync Errors

Cosmosis · February 19, 2017

I recently upgraded to the 5.0 Beta (beta 142+bb0fa73) on a Windows 10 install, and have been receiving error messages after syncing my collection. As requested, the Report ID is 1313366062. Essentially, syncing my collection has resulted in specific entries resulting in errors, including an "item collection 114 not found."

This goes beyond my tech ability, but I wanted to report the errors regardless! I'm looking forward to using 5.0, and like the Publications section as well as the added levels for colored tags.

Cosmosis · February 19, 2017

And to add to my error message above, I just noticed that recent entries I've been adding to my Zotero database are not syncing with the cloud, so entries are missing when I check my library online. Any suggestions to resolve this, or is it a known error that will be resolved in an upcoming beta release?

dstillman · February 20, 2017

Could you provide a Debug ID (different from a Report ID) for a sync attempt that produces this error?

Cosmosis · February 21, 2017

Hi Dan, and thanks for the reply. Well, I would submit a Debug ID, but sync is working now. Go figure. It's similar to when I have a bad cough and go see the doctor and never cough once...

If it happens again, though, I'll come to this thread and post the Debug ID!

dstillman · February 21, 2017

This should be fixed in the latest build, 145 — thanks for reporting.