Entering a Zotero citation causes Word to jump to a new location in the document

hgilbert

This just began happening:

Activating Zotero's "insert citation" function within Word results in the Word document jumping to a new location on screen, usually an earlier location where there is a Zotero citation. The location is frequently many (>20) pages away from the location where I've been working.

This seems to happen only when Word's Review mode is set to "Final and Show Markup"

bwiernik

A similar bug was fixed a few versions ago. Can you check that your versions of Zotero and the Zotero Word plugins are up to date? Are you using Zotero for Firefox or Zotero Standalone?

hgilbert

My first response was to install (or reinstall, as I think they were already up-to-date) the current versions. This did not fix the problem, however.

I am using Zotero for Firefox and the Zotero Word plugin.

darick

I still have this problem. Is there a solution?

adomasven

Can you reproduce this in a new document? Does the problem only manifest with "Final and Show Markup" mode?

darick

Yes, the error seems only to appear in the "Final and Show Markup" mode.

tobias.boos

Hi there,
has someone come up with a solution to the problem? As @darick pointed out, the problem appears only in the "show markup" mode. In the past, I got used to it but working with rather large documents at the moment, it is kind of annoying and time consuming. So if there is any fix to it, I would really apprecitate it.
bests

poudrg01

Yeah, I'm currently running into this problem two years later. My zotero version and word plugin are both up to date. Echoing earlier calls to fix this, if possible!