Report ID 1983869530

mmoole

Hello,

i seem to have a problem here.
some day ago, i added some items at work, and now there comes a sync error here, at home.
Since i strted over a couple of days ago, i have only 75 items in my database. it seems, that the "Existing item 164 exists in cache in Zotero" means different things.

Here, at home i am on Mac OS X 10.5.5, firefox 3.0.3 aka minefield. At work i am on win xp and firefox latest, portable.

i hope i didnt loose any data?

greetings
mmoole

dstillman

What's the problem you're having, exactly? What makes you think you've lost data?

mmoole

Hello,

now i am at work and i see
* i have 85 items in my database, but only 75 at home. it seems, syncing did really not work at home! Nevertheless, here with firefox 3.0.4 portable on win xp, i get no error when syncing.

* But i got an error when trying to add an item from science direct.
It is report # 448427227
The error simply says "An error occurred - Could not save item..."
now i am adding the item manually, but i wonder if these problems are related?

greetings
m

mmoole

Report ID 21111314

back at home i tried to sync, but same as before, except:
* a conflict resolution dialog pops up for 5 items, one of them being empty.
after going through them, a message "reconciliation of tags not yet implemented" or similar appears.

i tried to do "reset server lock", but nothing changed.

greetings
m

dstillman

You'll need to either wait for all conflict resolution situations to be supported in an upcoming release, or else you'll need to clear one side.

mmoole

Hello,

thanks very much! i tried clearing one or the other side previously, and it seems i did always clean the wrong side :-) so i simply copied the zotero folder from the working firefox profile to the other, and voilè, it works flawlessly since then.

greetings
m